Our Impact

Family Promise allows communities to develop comprehensive, holistic solutions for families facing homelessness. Families come to us in crisis; our approach of coordinated compassion helps them rebuild their lives with new skills and ongoing support

Mountain Range

Since Day 1 - April 30, 2017 :

Households Served: 103 Households

               Families in Transition: 40 Families

               Prevention Services: 63 Households

​Utilizing Shelter Services, 80% of Families in Transition graduated to long-term permanent housing.  

​95% of households in Prevention Services remained housed.

  • Children Served: 162

  • People Served: 299

  • Adults Served: 137

  • Hospitality Nights Provide: 9,276

  • Meals Served: 27,828

  • Average Length of Stay: 68 Days

  • Active Volunteers: 483

  • Active hosting supports: 16

****(statistics updated monthly)

Homelessness In Juneau

Lack of affordable housing is the main cause of homelessness in our Community.

Many of our homeless guest families have been camping and/or sleeping in their vehicles (with their kids!) prior to entering shelter.

​Currently, 35 children in the Juneau School District are enrolled in the Students and Families in Transition Program.  This is only the recorded children, not everyone reports their current situation.  During the 2019/2020 school year, 85 children were enrolled, and in the 2018/2019 school year, there were 126 children enrolled.

According to a 2019 Juneau Point in Time Count there are:

  • 35 Un-sheltered Homeless People

  • 72 Homeless People in an Emergency Shelter

  • 103 Homeless People in Transitional Housing


Nationally, over the past 30+ years, we have provided shelter, meals, case management, homelessness prevention and stabilization services to nearly 1 million family members.


We believe families should stay together — not be separated — during the most difficult times in their lives.


Nationwide, more than 88% of families in our shelter program secure housing because of our intensive case management and community support.


Collectively across all the Family Promise Affiliates, we mobilize more than 200,000 dedicated volunteers who make a tremendous difference in families’ lives—and in their communities.


For every dollar invested, we return $3 in donated goods and services.


Our volunteers don’t stop at shelter, meals, and support services. Nationwide, we have created more than 1,700 programs for housing, homelessness prevention, health care, life skills, and mentoring, among others.



in goods & services returned for every $1 raised


of families sheltered find housing


targeted initiatives created at the local level


volunteers engaged nation-wide